Privacy Policy

Last updated: November 16, 2023

At The Little Heat Retreat, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website to book and hire out a sauna.

Information We Collect

When you book a sauna session online, we may collect certain personal information from you, including your name, email address, phone number, and payment details. We only collect information that is necessary to fulfill your booking request and provide you with the best possible service.

How We Use Your Information

We use the information we collect to process and manage your sauna bookings, communicate with you about your reservation, and provide customer support. We may also use your information to improve our services, customise your experience, and send you promotional offers or newsletters if you have opted to receive them.

Information Sharing and Disclosure

We will not share your personal information with third parties, except as necessary to fulfill your sauna bookings or as required by law. We may disclose your information to our trusted service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Third-Party Websites

Our website may contain links to third-party websites. We have no control over the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page. It is your responsibility to review this Privacy Policy periodically.

If you have any questions or concerns about our Privacy Policy, please contact us via the contact information provided on our website.